Terms & Conditions

1. General Information

This website is operated by Aura Labs.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website.

Aura Labs is an independently run Melbourne, Australia-based business offering research products, custom 3D printed cases, and practical accessories.

2. Products and Intended Use

All products available through Aura Labs are provided strictly for research purposes only.

Products are not intended for:

Human consumption
Veterinary use
Medical diagnosis or treatment
Food or dietary purposes
Cosmetic use

By purchasing from Aura Labs, you confirm that you understand and agree to these product limitations and intended use restrictions.

3. Customer Responsibility and Legal Compliance

Customers are responsible for ensuring that the purchase, possession, and use of products comply with all applicable laws and regulations within their location.

Aura Labs is not responsible for any misuse, improper use, or unlawful use of products purchased through this website.

4. Orders and Payment

All orders placed through the Aura Labs website are subject to:

Product availability
Payment confirmation
Order acceptance

Aura Labs reserves the right to refuse or cancel orders where necessary.

Product prices and availability may change from time to time without prior notice.

5. Shipping and Delivery

Aura Labs processes orders according to the following schedule:

Orders placed before 2:00 PM Monday to Friday are dispatched on the same business day.
Orders placed after 2:00 PM, on weekends, or public holidays are dispatched on the next business day.

Delivery times may vary depending on location and courier services.

Aura Labs is not responsible for delays caused by courier providers, delivery issues, or circumstances outside of our control.

6. Returns and Refunds

Due to the nature of our products, all sales are considered final unless otherwise required by applicable consumer laws.

Returns, exchanges, or refunds may not be accepted for reasons including:

Change of mind
Incorrect ordering
Improper handling after delivery

If you receive an incorrect or damaged order, please contact Aura Labs for assistance.

7. Product Handling and Storage

Customers are responsible for appropriate handling and storage of products after delivery.

Improper handling, storage conditions, or misuse may affect product condition.

Aura Labs is not responsible for issues caused by incorrect handling or storage after delivery.

8. Limitation of Liability

Aura Labs shall not be liable for any direct, indirect, or consequential damages resulting from:

Misuse of products
Failure to follow applicable laws
Improper handling or storage
Use of products outside their intended purpose

All products are provided for research purposes only.

9. Intellectual Property

All content on this website, including:

Text
Images
Graphics
Logos
Website design elements

is the property of Aura Labs and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or used without prior written permission.

10. Changes to These Terms

Aura Labs reserves the right to update or modify these Terms & Conditions at any time.

Any changes will be published on this page. Continued use of the website after updates means you accept the revised terms.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact Aura Labs.

Email:
auralabsaus@gmail.com

WhatsApp:
+61 480 803 759